Scout’s guide to happy staff
Apparently the best bosses manage their staff how they naturally would like to be managed themselves – I am not sure I can say I always manage that here at Scout, but I do try and follow a few key elements!
Get to know your staff:
The more you know about your staff, the easier it is to create an effective working relationship and this in turns leads to open communication. If you spend even 5 minutes asking them about their day or their weekend they will appreciate it. This will definitely lead to better employee satisfaction!
Trust:
It is often said that trust is a two way street and this is very true, but it is something that needs to be built up and can take time. But if you are supportive and listen to what your employees want and use that when working together as a team, this creates a pretty good starting point.
Peak potential:
In order to maximize potential, it is important to set goals and understand employee’s needs and future aspirations. When working to create these objectives together, creativity is stimulated and you much more likely to make an employee feel valued – ultimately this should lead to greater productivity and loyalty.
Provide and accept feedback:
This is one of the most important parts of any employee/manager relationship. However it comes across, feedback should be given on a regular basis. A good boss makes sure their people get adequate feedback on what they are doing whether it is right or wrong. Managers who can recognise their employees’ achievements are usually far more effective than those who have a reputation for taking a tougher tack on their employees. A good boss should be able to take feedback on board as well and use it to improve both theirs and the company’s performance.
Now I have put this down on paper, I’m off to put some of this good advice to work at Scout 😉
Nick x
